Our goal at MINDGRID is to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied with a product or service, you may request a refund, subject to the terms and conditions below.
Certain items are exempt from being returned. These include:
To initiate a refund, please contact our customer service team at [email protected] with your order details and reason for the refund request. Our team will evaluate your request and respond accordingly.
Once your refund request is approved, we will process the refund to your original method of payment. Please allow up to 7 business days for the refund to reflect in your account.
If you have any questions about our refund policy, please contact us:
Email: [email protected]
Phone: +65 1234 5678